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Hiring Home Help in Dubai: How to begin your search

INFO POST: Whether you’ve recently moved to the UAE, or simply grown tired of battling the housework on your own, finding the best cleaner in Dubai is easy once you determine what sort of home help fits in best with your lifestyle and budget

Should we or shouldn’t we hire a helper?” It’s an issue that desert dwellers soon encounter. For some, it’s a no-brainer. Both parents might be working and an extra pair of hands around the house is an essential cog in the wheel – the glue that keeps the family, with all its comings and goings, functioning.

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How long until she caves in and hires a maid?!

For others, it’s a complicated decision that often starts with resistance (‘I didn’t have help at home, why should I need it here?’), becomes a grey area where you’ve warmed to the idea (husband’s travelling, baby has colic, school run takes two hours, family are 8,000 miles away), then ends with a full-on, wide-scale search for the right fit for your family.

At first, finding the best cleaning service or maid agency in Dubai may not seem straightforward. There’s a myriad of different services and cleaning providers to choose from, foreign brands you may not recognise, not to mention the well-intentioned but often outdated advice from friends and work colleagues which can make the process appear more confusing than it has to be.

But once you break it down and figure out exactly what it is your family needs, finding the right fit for your lifestyle becomes much easier. For busy professionals and young families alike, a good starting point involves asking yourself:

Should I sponsor a maid or hire a cleaner?

Live-in maids who help with the housework and children are invariably from Sri Lanka, the Philippines, Ethiopia or India, and are a popular choice, despite the fact they’re unlikely to have any childcare qualifications. A housemaid will need to be sponsored by the head of your family (which means assuming responsibility for her), but if you hire someone whose personality you like, who knows when to take the initiative and when to step back, and is liked by your children, this arrangement can be wonderfully beneficial, for both you and her.

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During your search, you might meet the Pampered Housemaid. She’s worked on the Palm and expects travel on Emirates rather than a budget airline. When you respond to her ad, she’ll interview you, bringing the conversation to an abrupt end if you reveal you have more than two children

Gone are the days where expat families quietly hired cleaners on the black market for a few hours a week

Sweeping changes made to labour laws in the UAE, and newly enforced regulations in countries such as the Philippines, Nepal and India, have made the process of sponsoring a maid more expensive and complex than it once was. Hiring a live-in housemaid involves paperwork, financial payments and deposits, and health checks, which can all seem rather daunting, but have resulted in largely positive changes to the working conditions experienced by domestic staff in the GCC region. You can find out more about sponsoring a maid’s visa at ExpatWoman’s Maids, Nannies & Home Help Section.

Gone are the days where expat families quietly hired cleaners on the black market for a few hours a week. Alongside the new labour restrictions and regulations, recently introduced penalties for hiring maids and cleaners off the black market have made many Dubai residents think twice about hiring house help illegally. Instead of risking hefty fines for employing black market home help, a considerable number of expats are instead turning to registered cleaning agencies.

Hiring a part-time cleaner from a reliable agency relieves you from all the headaches associated with applying for sponsorship visas. Using a reputable cleaning company not only enables you to take the worry out of hiring a cleaner, but gives you peace of mind, with the knowledge that your home is being looked after by someone with professional cleaning experience.

How to search for a home cleaner in Dubai

If you’ve decided that hiring a part-time maid, or even a one-off cleaner is the best way forward, the next step is knowing where to find a local cleaner that you can count on. It’s easy to flip through newspaper classifieds or online message boards, but if almost every maid agency and residential cleaning agency in Dubai claims to be the best in the business, who should you trust?

Trustworthy cleaning companies should employ well-trained and friendly cleaning staff, who have all the necessary permissions to work in Dubai. Ideally, you should be looking for a service that can offer you an easy-to-use booking system, a transparent pricing structure, a secure method of payment, and have a customer support team at the ready, just in case you have any questions. Not all cleaning companies have the same standards of cleanliness, so try to stay clear of companies that have bad reviews, that don’t seem to be interested in receiving customer feedback, or can’t offer you proper receipts.

It’s important to choose a home cleaner that you feel comfortable with, who will not only leave your home sparkling from top to bottom, but can be trusted with your valuables. If you’re still getting used to the idea of employing home help, it may be best to search for a company that ensures that all of its staff have been personally interviewed, tested for their cleaning knowledge and experience, and are able to communicate in a language you’re comfortable using.

Consider hiring a Helpling

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Helpling’s part-time cleaners have all passed a strict interview process

If you’re looking to hire a part-time cleaner, either for a weekly, fortnightly, or once-off clean, consider hiring a Helpling. Helpling is an online service that matches your cleaning requirements to experienced Dubai cleaners, who are fully licensed to work in the UAE. In just a few clicks, you can arrange for a Helpling cleaner to assist with your home cleaning needs, whether it be mopping, scrubbing, sweeping, or ironing. Enter in your cleaning needs, alongside your address and desired time and date, and Helpling will do all the rest.

NEXT WEEK: A great alternative option for childcare – Grannie Au Pairs!